Jim Hewitt – CIO, Springfield Clinic
Jim Hewitt is currently the Chief Information Officer of Springfield Clinic, formerly the CIO of Allscripts-Misys Healthcare Solutions, Inc. While employed with Allscripts™, Hewitt was instrumental in the development of many of the innovative electronic medical record (EMR) technologies we see today. Springfield Clinic currently uses the Allscripts Enterprise EMR (electronic medical record) system and GE’s Flowcast PM (practice management) system. Springfield Clinic is comprised of 300 physicians in every specialty of medicine; including: Allergy, Cardiology, Dermatology, ENT, Family Medicine, Gastroenterology, Internal Medicine, OB/GYN, Orthopedics, Pediatrics, Podiatry, Pulmonology, Rheumatology, and more.
Hewitt also shares the different types of electronic medical record (EMR) implementation. The first method is the Big Bang Implementation, which can be very risky. The second method is Modular Implementation, which is very time consuming for such a large medical practice, where implementation is done module by module. Springfield Clinic opted for a more unique approach. They created 22 different EMR implementations by sites; one site at a time. Throughout the EMR implementation, Springfield Clinic used Motion slate tablet computers. An inherent issue with EMR implementation is that most electronic medical record systems are empty from a clinical standpoint; having the EMR software system preloaded with medical content is a great way to speed up EMR implementation. Due to patient dissatisfaction with the appointment registration process, Springfield Clinic implemented the Allscripts patient kiosk. This resulted in increased patient satisfaction and patient ownership of their information.